Private Policy

Last Updated: 05/12/2024

MENUU (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our SaaS restaurant digital menu service (“Service”). By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide
Account Information: Name, email address, phone number, and billing details when you create an account. Content: Menu details, images, pricing, and other data you upload to the Service.

1.2 Automatically Collected Information
Usage Data: IP address, device type, browser type, operating system, and interaction data (e.g., pages viewed, features used). Cookies: Small data files stored on your device to improve your experience (see Section 7 for more on cookies).

1.3 Third-Party Data
We may receive information from third-party services (e.g., payment processors) that you connect with the Service.

2. How We Use Your Information

We use your information for the following purposes:

  1. Service Delivery: To provide, maintain, and improve the Service.
  2. Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance.
  3. Billing and Payments: To process payments and manage subscriptions.
  4. Analytics: To understand usage trends and enhance Service performance.
  5. Marketing: To send updates, promotions, or other communications (you may opt out at any time).
  6. Legal Compliance: To comply with applicable laws and regulations.

3. Sharing of Information

We do not sell your personal information. We may share your data in the following cases:

3.1 Service Providers
With trusted third-party vendors who assist us with Service delivery, such as payment processors, hosting providers, or analytics platforms.

3.2 Legal Obligations
If required by law or to protect our rights, property, or safety.

3.3 Business Transactions
In connection with a merger, sale, or transfer of all or part of our business.

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

5. Data Security

We implement industry-standard measures to protect your data, including encryption, firewalls, and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Request corrections to inaccurate or incomplete information.
  3. Deletion: Request the deletion of your data (subject to legal or contractual obligations).
  4. Portability: Request your data in a portable format.
  5. Opt-Out: Opt out of marketing communications or certain data processing activities.

To exercise your rights, contact us at [email protected].

7. Cookies and Tracking Technologies

MENUU uses cookies and similar tracking technologies to:

  1. Enhance your user experience.
  2. Analyze Service usage.
  3. Deliver targeted advertisements.

You can manage cookie preferences through your browser settings.

8. International Data Transfers

If you are located outside the UK, your data may be transferred to and processed in a different country where data protection laws may differ. By using the Service, you consent to such transfers.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through the Service or via email. Continued use of the Service constitutes acceptance of updated terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +44 7493 759798
Address: Old Sorting House, 46 Essex Rd, London, N1 8LN, UK

By using MENUU, you acknowledge that you have read and understood this Privacy Policy.